Also, we will add a privacy policy page with the following content:
Privacy Policy – Billbuddy*
Effective Date : 10th Jan 2026
Billbuddy values your privacy and is committed to protecting your personal information in accordance with Australian privacy laws. This Privacy Policy explains how we collect, use, store, and disclose your information while providing energy and telecommunications comparison services in Australia.
Personal Information We Collect
We may collect information such as your name, phone number, email address, address, and energy or telecommunications usage details when you use our services or contact us.
How We Use Your Information
Your personal information may be used to:
• Provide comparison and switching services
• Recommend suitable energy or telecommunication plans
• Communicate with you about our services and offers
• Improve our website, services, and customer experience
• Meet legal and regulatory obligations
Sharing of Information
We may share your information with trusted third-party providers, including IT, marketing, analytics, and service partners who help us operate our business. We may also disclose information where required by law or to protect our legal rights.
Your Rights
Under the Australian Privacy Principles, you have the right to:
• Access your personal information
• Request corrections to inaccurate information
• Request deletion of your data
• Withdraw consent or opt out of marketing communications
• Lodge a privacy complaint with the relevant authority
Data Retention
We keep your information only for as long as necessary for business or legal purposes, generally up to five years from our last interaction with you, unless deletion is requested earlier.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website.